Sales
Appointment Setter
Talk to interested leads for our US clients, understand what they need and book qualified meetings on the calendar.
About the role
You are the first friendly voice a lead hears. You call, text and email people who have shown interest in our clients' services, find out if they are a good fit, and book them a meeting with the sales team.
You will work from a clear script and a well-organised CRM, with a team lead who helps you improve every week.
What you will do
- Call, text and email inbound and warm leads, usually within minutes of their enquiry
- Ask simple qualifying questions and note the answers in the CRM
- Book appointments into the right calendar and send confirmations
- Follow up with no-shows and leads who did not answer
- Keep every lead record clean and up to date
- Meet daily activity and booking targets
What you need
- Fluent spoken and written English with a clear, neutral accent
- 1+ year of calling experience (US campaigns are a plus)
- Comfortable using a CRM such as GoHighLevel or HubSpot, and Google Workspace
- Able to work US business hours
- If remote: a quiet workspace, a headset and stable internet
- Calm, positive and persistent, even after a "no"
Nice to have
- Experience with home services, moving, real estate or agency campaigns
- Experience with SMS and WhatsApp follow-up
What you get
- Base pay plus a bonus for every qualified appointment
- Clear path from Appointment Setter to Sales Closer
- Work with clients in the USA, the UK and the UAE
- Training on the AI tools we use every day